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Executive Roomspace

Full-Service Digital Marketing for Europe's Original Corporate Housing Brand

Partnership across every marketing channel - website, SEO, PPC, email, CRM, guest portal, and loyalty programme.

Web Design HubSpot Integration SEO PPC Content Marketing Guest Portal Email & CRM Loyalty Programme

450+

Apartments

25,000+

CRM Contacts

15.5%

PPC Conversion Rate

+123%

Enquiry Growth

Client

Executive Roomspace

Industry

Corporate Housing & Serviced Apartments

Locations

London, SE England, Madrid, Lisbon

Heritage

Founded 1995 (sister company to TAS, est. 1981)

The Story

Europe's original corporate housing brand - from a 1981 pioneer to 450+ apartments across four countries.

Executive Roomspace grew from The Apartment Service (1981) - a global apartment reservations network that pioneered GDS integration, OTA distribution, and B2B booking technology. Today, Roomspace manages 450+ flats across 16+ properties in London, SE England, Madrid, and Lisbon.

As a long-established brand operating at scale, they needed a partner who could deliver across every channel - driving direct bookings, building a landlord pipeline, modernising guest experience, and reducing OTA dependency.

The Website

Executive Roomspace website

Across Every Device

Executive Roomspace website desktop mockup
Roomspace mobile - homepage
Roomspace mobile - search
Roomspace mobile - property detail
Roomspace booking interface
Executive Roomspace across desktop, tablet and mobile

What We Built

Full-service marketing delivered as one programme

Roomspace website
01

Website & SEO

  • WordPress build with multilingual support (EN/ES/PT)
  • 30+ location-specific SEO landing pages
  • 40+ blog posts and 16-week SEO programme
Roomspace Guest Portal app
02

Guest Portal

  • Custom booking management system with enterprise security - 7 buildings, 50+ apartments
  • Digital check-in integrated with property management system + AI chatbot
  • QR code keyrings, coupon system, and admin dashboard
Roomspace booking enquiry form
03

PPC & Paid Media

  • Google Ads management with 15.5% conversion rate
  • LinkedIn campaigns (108K+ impressions) and Meta display
  • ~£22 cost per lead across all channels
Roomspace CRM dashboard with 25K contacts
04

Email, CRM & Loyalty

  • 25,000+ HubSpot contacts with lifecycle automation and lead scoring
  • 530+ prospecting emails per month with NPS post-stay surveys
  • Three-tier "Loyal Space" programme (Silver/Gold/Platinum)
LoyalSpace loyalty programme tiers
05

LoyalSpace Loyalty Programme

  • Three-tier loyalty programme designed (Silver, Gold, Platinum)
  • Branded artwork and marketing collateral for all tiers
  • Member communications and onboarding flow
Roomspace guest portal mobile app
06

Guest Space Property Pages

  • 70+ individual flat pages across 9 buildings
  • Property-specific content with apartment details
  • Mobile-first guest portal concept
Roomspace map-based property search
07

Property & Postcode Search

  • Map-based property search with postcode and POI proximity matching
  • Live map refresh on pan/zoom using geocode boundaries
  • Smart zoom algorithm: wider search radius in Surrey vs central London based on property density

The Results

Performance across every channel

Metric Before After Change
Monthly Enquiries 84 187 +123%
Domain Authority 27 32 +5
CRM Contacts - 25,000+ 25,000+
Guests Served - 100,000+ 100,000+
Google Ads Conversion - 15.5% 15.5%
PPC Cost per Lead - ~£22 ~£22
"Working with W4B has been a breath of fresh air from a Director of Sales point of view."
Executive Roomspace - Melanie Degand, Executive Roomspace

Why It Matters

This isn't just a client. It's the deepest partnership in our portfolio.

Roomspace is the proof that we're specialists. When we say we understand corporate housing, it's because we built the marketing infrastructure for one of the companies that invented the category. Learn more about our SEO & content, paid advertising, and guest portal & tech services.

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