Apartment Website PMS Integration: How It Works (2026)
How PMS integration works on a serviced apartment website: connecting your PMS, channel manager, booking engine and CRM so bookings and guest data flow.
A direct booking website that reads live availability and prices from your property management system, and puts every booking straight back into it. No double bookings, no re-keying.
Part of our hospitality tech and integration service. Channel managers, guest portals and automation sit there too.
Every PMS supports at least one of these. The right one depends on your portfolio, not on what an agency prefers to build. For the wider picture, including channel managers, payments and CRM, read how apartment website PMS integration works.
When it fits: Fastest. Fine while you test whether direct bookings are worth the effort.
Trade-off: Guests leave your branded site to book, and tracking often breaks at the hand-off.
When it fits: The usual choice for 3 to 10 properties. Your pages do the selling; the PMS handles availability and payment.
Trade-off: The checkout still looks like the PMS, and some widgets slow the page down.
When it fits: Portfolios that need custom search, long-stay enquiries, corporate rates or a fully branded checkout.
Trade-off: More build and testing, and someone has to look after tokens, caching and webhooks.
What each system offers for direct booking websites, how its API and payments work, and the details that catch people out. Checked against each vendor's own documentation on 26 October 2026.
Guesty gives you three ways to take direct bookings: its own booking page, its no-code website builder, or an API that a custom website can use.
Hostaway has its own direct booking website builder, widgets you can drop into an existing site, and a public API.
Uplisting's approach to direct bookings is its own Direct Booking Site, which can sit on your domain or be embedded in an existing website.
Beds24 is flexible and inexpensive, and almost everything is configurable, which is both its strength and why it can be hard to integrate well.
We have also connected client sites to Tokeet and Res:Harmonics. If your PMS has a widget or an API, tell us which one and we will check what it supports.
Which PMS, which channel manager, how you take payment and which bookings you want online versus by enquiry.
Link, widget or API, based on your portfolio and what your PMS actually supports.
Apartment and location pages, live availability, the booking flow, and enquiries into your CRM.
Test bookings end to end: price, payment, confirmation email, PMS record and analytics event.
On the Hilltop Serviced Apartments site, availability comes live from their Tokeet PMS and enquiries flow straight into HubSpot with no manual entry. If you are planning a new site around your PMS, see apartment website design.
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About connecting your website to your PMS.
A website that reads availability and prices from your property management system and sends direct bookings back into it. Guests see real dates and prices, and every booking appears in your PMS calendar alongside Airbnb and Booking.com reservations.
We have written integration guides for Guesty, Hostaway, Uplisting and Beds24, and we have connected client sites to Tokeet and Res:Harmonics. If your PMS has a booking widget or an API, we can usually connect to it. Tell us which one you use and we will check before you commit.
Many PMS platforms include a channel manager, so your website, Airbnb and Booking.com all read from one calendar. The website connects to the PMS, not to each channel.
A booking widget from your PMS is included in our Growth build at £3,997. A full booking engine is part of the Performance build at £6,997. A custom API integration is scoped after a Discovery Session, because the work depends on the PMS and your booking flow.
It should not. We cache availability on the server and refresh it when the PMS sends a webhook, so pages load fast and the PMS is not called on every visit. Availability is checked live again at checkout, before the guest pays. Widgets are loaded only on the pages that need them.
Get a free Booking Leak Report on your current site, or book a Discovery call to map your PMS, channel manager and booking flow before you build.
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