Privacy Policy
Last updated: 6 March 2026
Introduction
Website for Bookings ("we", "us", or "our") is a trading name of CrowCreation Ltd (Company No. 09470213). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website websiteforbookings.com and use our services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, company name, and phone number when you fill out our contact form, request a free website audit, or book a consultation.
- Website Information: Your website URL when you request an audit.
- Newsletter & Lead Magnet Data: Email address, first name, market segment, and marketing consent when you sign up for our newsletter or download our cheat sheet.
- Feedback Data: Star rating, optional comments, page URL, and browser user agent when you use our feedback widget.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, scroll depth, clicks, referral source, and content engagement. This is collected via analytics and CRM tracking tools.
- Payment Information: When you purchase services via our payment links, payment data is processed directly by Stripe. We do not store your card details.
- Cookies & Similar Technologies: We use cookies and tracking pixels to improve your experience, analyse website traffic, and measure marketing effectiveness.
How We Use Your Information
We use the information we collect to:
- Provide requested services (website audits, consultations, marketing services)
- Respond to your enquiries
- Send marketing communications and newsletters (with your consent)
- Deliver lead magnets such as our cheat sheet
- Process payments for services
- Improve our website and services based on usage data and feedback
- Analyse website usage, marketing performance, and user engagement trends
- Manage our customer relationship via CRM
Legal Basis for Processing (UK GDPR)
Under UK GDPR, we process your data based on:
- Consent: When you opt-in to receive marketing communications
- Legitimate Interests: To provide services you've requested and improve our offerings
- Contract: To fulfil our contractual obligations to you
Data Sharing
We do not sell your personal data. We may share your information with:
- Service Providers: Third parties that help us operate our business (e.g., email marketing platforms, analytics tools)
- Legal Requirements: When required by law or to protect our rights
International Data Transfers
Some of our third-party service providers may process data outside the UK and EEA, including providers of analytics, CRM, email marketing, payment processing, and hosting services. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, in accordance with UK GDPR requirements.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at bec@websiteforbookings.com.
You may also file a complaint with the Information Commissioner's Office at ico.org.uk.
Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Marketing contact data is retained until you unsubscribe. Analytics data is retained for up to 26 months.
Third-Party Services
We use third-party service providers to help us operate our website and deliver our services. These providers fall into the following categories:
- Analytics: To understand how visitors use our website and measure marketing performance
- CRM & Contact Management: To manage customer relationships, form submissions, and enquiry tracking
- Email Marketing: To send newsletters, automated sequences, and transactional emails
- Payment Processing: To securely process payments for our services
- Scheduling: To manage consultation and meeting bookings
- Hosting & Infrastructure: To host, deploy, and serve our website
- Communication: To provide real-time customer support and chat
- Web Fonts: To deliver typefaces used on our website
These providers process data on our behalf and are contractually bound to protect your information. We regularly review our providers to ensure they meet appropriate data protection standards.
Third-party websites linked from our site are governed by their own privacy policies.
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS and hosted on infrastructure with enterprise-grade security.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or GDPR-related requests, please contact us:
- Email: bec@websiteforbookings.com
- Company: CrowCreation Ltd (Company No. 09470213)