Custom guest portals with digital check-in, local guides, AI concierge, and deep PMS integration. The guest-facing experience AND the back-office tech that powers it.
Apartments Live
Guest Access
PMS Integrated
A branded portal that handles the guest journey from check-in to checkout, backed by deep tech integration.
Guests check in before they arrive. ID verification, key collection instructions, and property access details - all handled digitally. No queues, no paperwork.
Curated recommendations for restaurants, transport, attractions, and services near each property. Branded to your business, updated seasonally.
24/7 AI-powered guest chat that answers common questions, handles requests, and escalates issues to your team when needed.
Connect your property management system to your website. Real-time availability, rates, and bookings synced automatically.
Direct booking capabilities that bypass OTAs. Commission-free bookings straight from your website.
Manage all properties, view guest activity, track requests, and monitor portal performance from one place.
A branded portal that sits alongside the site we build and run for you. Guests get what they need before and during the stay. Your team answers fewer of the same questions.
We built Guest Space for Executive Roomspace, a corporate serviced-apartment operator. It gives each building and each flat its own guest page, reached from a QR code on the key tag. Guests see their activities, raise issues and find their keys in one place.
It is live across 50+ apartments in 7 buildings (source: Roomspace guest portal admin, checked March 2026). Read the Roomspace case study.
Add it to a new website build or to a retainer you already have with us. The price depends on the number of buildings and your PMS, so we quote it in writing after a short call.
Ask about the Guest Portal add-onYour guests book on your website, then get a smooth digital experience through their own portal.
Booking Website
Guests find you and book direct.
Guest Portal
Check in, explore, manage their stay.
A branded guest experience across every device - from booking to checkout.
The guest portal serves property management, marketing, and operations teams alike.
Centralised check-in info, maintenance requests, and guest communications for your entire portfolio.
Guest data insights, review collection, and branded touchpoints that reinforce your identity.
Automated workflows, guest self-service, and real-time issue tracking to reduce manual workload.
We integrate with the platforms your business already uses - from PMS to channel managers.
A structured process to design, build, and deploy your guest portal.
Map your guest journey, define portal features, and design the branded interface.
Build the portal, integrate with your PMS and booking system, and configure for each property.
Guest testing, staff training, and QR code deployment across all properties.
Monitor guest usage, refine AI responses, add new features, and roll out to additional properties.
Challenge
250+ apartments across multiple locations needed a unified digital guest experience that replaced manual check-in processes.
Solution
Custom guest portal with digital check-in, AI concierge, QR code keyrings, coupon system, and admin dashboard integrated with their property management system.
50+
Apartments live
7
Buildings
Related Articles
Everything about our guest portal and hospitality tech.
We integrate with Beds24, Hospitable, Guesty, Hostaway, Lodgify, SuperControl, and more. If your PMS has an API, we can connect it. Custom integrations are available for enterprise clients.
Yes. Our guest portal is entirely web-based - guests access everything via a link sent before arrival. No app downloads, no friction. Works on any device with a browser.
The portal supports multi-brand configurations. Each property or brand can have its own look, feel, and content while sharing the same backend infrastructure.
It is quoted per portfolio, because the price depends on how many buildings you run and which PMS you use. Book a call and we will send a written quote.
Both. You can add the guest portal to an existing website, or we build it as part of a full website project. It’s designed to fit either way.
See how a custom guest portal can reduce queries and delight guests.
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