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landlord acquisition landing page serviced accommodation
8 min read

The Landlord Landing Page: What Serviced Accommodation Operators Need on It

What a serviced accommodation operator's landlord page needs, section by section: the headline, the offer, proof as figures, how it works, the questions landlords ask, and an enquiry form that reaches someone.

Chris McCrow Chris McCrow

The short answer: A landlord page has one job: to turn a landlord who has heard of you into an enquiry. It needs a headline that names the landlord, one honest reason to trust you, the offer in plain numbers, proof shown as figures, a short explanation of how it works, answers to the questions landlords ask, and a single enquiry route that reaches a real person quickly. Keep it separate from your guest booking pages and link it from the main menu.

Part of our guide to marketing a short-let business in the UK.

Most serviced accommodation websites are built for guests. That is right for bookings, but it leaves a landlord who has just met you, or heard your name from an agent, with nowhere obvious to go. This guide sets out what a landlord page needs, in order, and how to check it works. It sits alongside our wider guide to how operators win new properties from landlords.

Who visits a landlord page

Plan the page for a landlord who has already heard of you: from a conversation at an event, an introduction from another landlord, a LinkedIn post or an agent. They visit to check you are real and to see whether what they heard holds up.

That shapes the page. It does not need to persuade a stranger from scratch. It needs to confirm, quickly, that you are credible, that your offer is clear and that getting in touch is easy. A landlord who is checking you out on a phone, between other things, will not dig for any of it.

1. A headline that names the landlord, and one reason to trust you

Start with who the page is for and why they should care. “Serviced apartment management for landlords and developers in Leeds” tells a visitor in one line that they are in the right place. A slogan does not.

Follow it with your trust story: one sentence that answers the landlord’s real worry, which is whether the property will be looked after. Make it specific to you. An in-house maintenance team, a corporate guest base or a long track record in one city are all stronger than “professional and responsive”, which is on almost every competitor’s page.

Put a button to the enquiry form here as well, for the landlord who already knows they want to talk.

2. The offer, in plain numbers

State what you offer and roughly what it is worth to the landlord:

  • Management contract: your fee as a percentage, what it includes (listing, pricing, guest communication, cleaning, laundry, maintenance coordination, reporting) and what costs extra.
  • Guaranteed rent: a fixed monthly rent, the range you pay by property type or area, the length of the agreement and who pays for bills, furnishing and repairs.

If you cannot publish exact figures, give a range and say what moves it: location, size, number of bedrooms, condition. A range lets a landlord decide whether a call is worth their time, which saves your time too.

Avoid income projections unless you can show where they come from. A landlord who is promised a figure on the page will hold you to it in the contract.

3. Proof, shown as figures

Proof belongs near the top, not at the bottom of the page. Show it as numbers with a source and a date:

  • Guest review scores and counts from Booking.com, Airbnb or Google, written as the score, the number of reviews, the platform and the month you checked it. Link to the profile so the landlord can check.
  • How long you have traded and how many properties you manage now.
  • Who runs it: names and photos of the people a landlord will deal with.
  • Compliance: insurance, safety certificates, any licence or registration your area needs, and any professional body or redress scheme you belong to.
  • A statement from an existing landlord, used only with their permission and in words they have approved.

Never borrow proof from somewhere it does not belong. Reviews from a renovation or cleaning business you also run are evidence of that work, so label them as such.

4. How it works, step by step

Landlords want to know what happens after they get in touch, and what they will have to do. Four or five steps is enough:

  1. A call to understand the property and what the landlord wants from it.
  2. A visit and an assessment, including any consent, licence or furnishing the property needs.
  3. A proposal with the terms in writing.
  4. Set-up: photography, listings, furnishing if needed, safety checks.
  5. The first guests, then regular reporting.

Say how long each stage usually takes, if you know, and what you need from the landlord at each one.

5. Answers to the questions landlords ask

This section does more selling than any other, because it removes the reasons to hesitate. Answer each in two or three sentences:

  • Do I need my lender’s consent, and my freeholder’s if it is a leasehold flat?
  • What insurance do I need, and what do you hold?
  • Does the property need a licence or registration where it is?
  • Who pays for maintenance and repairs, and who arranges them?
  • How do I get paid, and when?
  • What reporting will I see?
  • How does the agreement end, and how much notice is there on each side?

Our guide to what landlords ask before they hand over a property covers the facts behind these answers, with links to the official sources.

Mark up this section as an FAQ in your page’s structured data, so search engines and AI assistants can read the answers.

6. One enquiry route that reaches a person

The form is where a landlord page can fail without anyone noticing. Check:

  • Short. Name, email, phone (optional), where the property is, how many units, and a free-text box. Every extra required field loses some enquiries.
  • It goes somewhere watched. To an inbox someone reads every working day, with an alert to a named person, and into your CRM so nothing depends on one inbox.
  • It confirms. A message on screen, and ideally an email, saying the enquiry arrived and when to expect a reply.
  • There is a phone number beside it that can be tapped on a phone, for the landlord who would rather talk.

Then test it: submit the form yourself from a phone, and time how long it takes for a reply to arrive.

What to leave off

  • Nightly rates and guest booking widgets. They belong on the guest pages.
  • Long company history. One line on how long you have traded is enough.
  • Stock photos. Use your own properties. A landlord wants to see how you present a home.
  • Claims you cannot back up. “The highest returns in the city” invites a question you cannot answer.

Making it findable

The page’s main job is to confirm what a landlord has already heard, but it can also be found by search. Give it:

  • A page title and meta description that name the service and the area, for example “Serviced Apartment Management for Landlords in Leeds”.
  • One H1 that matches the headline.
  • A link from the main menu and from your homepage, so search engines treat it as important.
  • A short address that works on a business card, such as yourdomain.co.uk/landlords.

Measuring it

Track three numbers each month: visits to the landlord page, enquiries from it, and how quickly you replied. Install analytics with events for “form submitted” and “phone number tapped” so you can see them. Our guide to measuring direct bookings in GA4 explains the set-up.

The best improvements usually come from conversations rather than analytics. When landlords keep asking the same question on calls, answer it on the page.

Frequently Asked Questions

Should a landlord page be on my main website or a separate site?

On your main website, linked from the main menu. A separate site splits your search strength and hides your guest reviews, which are some of your best proof. The landlord page needs its own message and form, not its own domain. A memorable short address that redirects to the page is a cheap extra.

What should the landlord enquiry form ask for?

Keep it short: name, email, an optional phone number, where the property is, how many units, and a free-text box. Send it to an inbox someone reads every working day and into your CRM, and show a confirmation message.

Should I publish my management fee?

If you can, yes. Landlords compare operators, and many national management companies publish their fees. If your fee varies, publish a range and what changes it.

If you would rather we built it, we design landlord pages for operators with the enquiry capture and CRM routing already wired in. See landlord acquisition for serviced accommodation operators.

About this content: This article was created with AI-assisted research and drafting, then reviewed and refined by Chris McCrow. I set the direction, provide the expertise, and own every word published. Learn about our content approach.

Chris McCrow

Chris McCrow

Founder of Website for Bookings. Specialist marketing for serviced accommodation since 2017.

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