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PMS integration

Hostaway Website Integration

Hostaway has its own direct booking website builder, widgets you can drop into an existing site, and a public API. A custom website can use the widgets for speed or the API for full control.

Vendor details checked against Hostaway's own documentation on 26 October 2026. Sources are listed at the bottom of the page.

Three ways to take direct bookings with Hostaway

Each route trades speed of setup against control over design, SEO and the booking flow.

1. Hostaway Booking Website

Hostaway's Direct Booking Website Builder, which Hostaway describes as free to use and integrated with Google Vacation Rentals. It also lists a Google Analytics connection.

2. Widget on your existing site

Hostaway says you can connect its booking widget to an existing website, so your own pages do the selling and Hostaway handles the booking.

3. Hostaway Public API (custom website)

Your own website reads listings, the calendar and price details, and creates reservations in Hostaway. The best fit when the site needs location pages, custom search or a long-stay enquiry route alongside instant booking.

What the Hostaway API gives a custom website

  • Listings, calendar and price details for building search results and property pages.
  • Creating reservations, so website bookings land in Hostaway like any other channel.
  • OAuth 2.0 client credentials using your account ID and a client secret. Hostaway issues long-lived access tokens, so the secret must stay on the server, never in the browser.
  • Rate limits of 200 requests per 10 seconds per account and per IP, which means availability should be cached rather than fetched live for every page view.

Payments

Payment processing is built into Hostaway's Booking Website, and Hostaway publishes its processing fees on the product page. A custom site built on the API needs its own payment step that matches how you reconcile payments in Hostaway, which we agree with you before building.

Keeping the website in sync

Hostaway's unified webhooks send reservation created, reservation updated and new message events. Hostaway retries up to three times, expects a reply within 20 seconds, and says events can arrive out of order, so the website must not assume the latest event it received is the latest state.

What to watch for

  • Long-lived API tokens are convenient but risky: keep them in server-side environment variables and rotate the secret if anyone with access leaves.
  • If you run Hostaway's Booking Website alongside your main site, connect Google Analytics on both and check bookings are not double counted.
  • Check the current payment processing fees for the Booking Website in your Hostaway account before comparing it with a custom build. They are set by Hostaway and can change.

How we connect a website to Hostaway

Where a Hostaway operator wants their main website to rank and sell, we build it on the Public API with cached availability and server-side reservations, and keep Hostaway as the single source of truth for calendar and rates.

We have built PMS-connected websites and guest portals for serviced apartment operators, including live Tokeet availability for Hilltop Serviced Apartments and digital check-in linked to the PMS for Executive Roomspace.

Common Questions

Hostaway integration questions

Can I add Hostaway booking to my existing website?

Yes. Hostaway says its booking widget can be connected to an existing website, and sites built elsewhere can connect through its Open API.

Does the Hostaway API let a website create bookings?

Yes. The Hostaway Public API includes endpoints for listings, calendar, price details and creating reservations.

How does my website find out about new Hostaway bookings?

Through webhooks. Hostaway sends reservation created and updated events to a URL on your site, which then updates any cached availability.

Other PMS integrations

Sources

All read on 26 October 2026. Vendors change their products and APIs, so check the current docs before you build.

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